Monday, March 26, 2012

Access is denied

When I try to install the ASP.Net Ajax download I get an access is denied message. I have IE7, ASP.NET 2.0, Visual Studio Express and SQL Server installed. I also have Net Beans 5.5. Could one of these programs have some sort of conflict with t Ajax framework.

Have you checked all the event logs? You might find a log message that will give you some more information.


Did you get a message telling you that it cannot find the AJAXDownloader(or whatever it is called)[1].msi when in fact it is called AJAXDownloader(or whatever it is called) without the [1]? This happened to me and I just changed the name of the .msi file on my desktop (or wherever you downloaded it to) to AJAXDownloader(or whatever it is called)[1].msi. This worked for me anyway.


Event logs are not very helpful. I found the following warning which does not help much.

Product:Windows Operating SystemID:1015Source:EvntAgntVersion:5.2Symbolic Name:SNMPELEA_NO_REGISTRY_TRACE_LEVEL_PARAMETERMessage:TraceLevel parameter not located in registry; Default trace level used is %1.

The exact message I got is:

C:\Documents and settings\...\Content.IE5\56UJ3Mk4\ASPAJXExtSetup[1].msi

Acces is denied.

Does this provide any clues.


Try this:

Instead of running the .msi file, save it to desktop.

Change the actual name of the icon on the desktop from ASPAJXExtSetup.msi to ASPAJXExtSetup[1].msi.

Double click it to run and install it.

This worked for me. Let me know if it was any help.


The exact message I got is:

C:\Documents and settings\...\Content.IE5\56UJ3Mk4\ASPAJXExtSetup[1].msi

Acces is denied.

I tried saving the download in my documents and then renaming the file without the [1] but this did not help. Did you save the file in another location maybe in the root directory.


Just to add to the above post, if the acccess is denied message appears again then just browse to the renamed ASPAJXExtSetup[1].msi file on the desktop.


Saving the file to the desktop did not have any effect.


What exactly happens when you rename the file to ...[1].msi and double click on it?


I get the same Access is denied message.

The latest clue I have about my problem came from trying to install the Vista advisor. I got the same Access denied message.

C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\3LUJIBF4\Windows Vista Upgrade Advisor[1].msi

Access is denied.

I installed both programs in my office computer without any problems. I don't know if this problem has to do with the fact that I downloaded these two programs to two different computers connected through a network or the problem has to do with the computer's regisistry.


when you run a .exe installer it unpacks the .msi in a tempory directory, this is the directory you dont have permission to write to, hence the error. Turning off UAC or right clicking the .exe file and selecting run as administrator will solve the problem.

Guessing Installing at the office worked because your IT administrator turned off UAC on the pcs to slow the wave of support calls

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